AYI Online Dating Support Center

Support Center

How do I deactivate my AYI account and delete the Android app?

1. From the Browse screen (the first screen you will see when you enter the app if you are logged in), click on the Menu button on your Android phone.

 

2. Click on Account Settings.

 



 

3. Click on Deactivate Account.

 

 

4. Your account is now deactivated. Logging in again will reactivate your account. 

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Please note: if you are a paying premium member, you must also cancel your auto-renew if you wish to no longer be billed. Please visit our separate page on the subject for instructions.

If you attempt to log back in again to AYI.com or add the AYI application to your Facebook account, this will result in you reactivating your account. If you wish to no longer use AYI, you do not need to log in again.

Directions to delete the Android app:

To delete the Android app, visit your phone's Application Manager. Under your Downloaded Applications, select AYI and then tap "Uninstall." Please note that uninstalling the AYI Android app does not deactivate your account but you can follow the deactivation steps above or send us a support email if you're having trouble!
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