AYI Online Dating Support Center
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Update Your Profile
What is the difference between registeri...
How do I add the Facebook application?
How do I register on just ayi.com, the s...
What is Facebook Connect on ayi.com?
What features are available to non-premi...
How do I change my email address?
What do I do if I forgot my password?
How do I change my email and Facebook no...
How do I edit my basic profile informati...
How do I add photos?
How do I delete a photo?
How do I edit my city and country?
How do I edit my About Me?
Premium Subscriptions and Billing Questions
How can I pay for premium?
What additional features are available t...
Do premium members have unlimited contac...
What is auto-renew (recurring billing) f...
How do I cancel the auto-renew for my pr...
Is there a difference between “Browse” a...
How do I see users from other cities?
What is the difference between Inbox and...
Where are some of my older messages?
How do I find my deleted messages?
Friends of Friends
What are mutual friends?
How does AYI find our friends in common?
Can other AYI members see my friends lis...
How can I ask my friends about someone I...
I’m seeing some results who are already ...
Why is AYI not loading on my computer?
Why am I unable to Instant Message anoth...
iPhone App Questions
How do I edit my profile on the iPhone a...
How do I change my search preference whe...
How do I adjust my iPhone app push notif...
What is an Icebreaker?
How do I start a private chat or IM with...
Android App Questions
How do I get the Android app on my phone...
How do I edit my profile on the Android ...
How do I adjust my push notifications on...
How do I browse members on the Android a...
How can I filter members in Browse on th...
How do I deactivate my account?
How do I remove the AYI Facebook app?
Will my profile be visible to others aft...
Why is my deactivated profile still appe...
How do I deactivate my AYI account on AY...
Privacy & Safety
How can I keep my AYI activity from appe...
What is the Safety Tips label on top of ...
What should I do if I receive a suspicio...
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